Customer Knowledge Center
Utility Service Line Information
General Information Relative to the Operations of the Initial Billing
Info on what to do if a blockage occurs to what may cause cloudy water.
Tips on Possible Water Leaks
Leaks not only waste water… They will cost you money
Rules and Regulations
This information will assist you in the Monroe Municipal Utilities Authority’s application process.
Frequently Asked Questions
Have a question about the MUA? Chances are the answer is here in our Frequently Asked Questions section.
It’s The Law – Dig Safely
Info on who to contact to locate underground facilities if you are building an addition to your home, proposing to have a tree stump removed, mailbox post installed, etc.
Service Line Detail, Explained
Your main Water Line and Sewer Lateral explained in further detail where MMUA responsibility stops, and the homeowner’s responsibility starts.