Providing great customer service is our goal. If we are not succeeding in providing you with exceptional customer service, then we want to know about it.
Please use this form to tell us about your recent utility services interaction. We like to know about the things we do well, in addition to areas where we can improve.
Your comments will be reviewed by key management staff to understand where we’re excelling, and where we need to make some improvements so we can provide our customers with a positive experience. We may contact you as necessary should we need to gain additional information.
Thank you for helping us to achieve our goal of providing outstanding customer service.
Wendy D. Mahoney, Executive Director
Monroe Municipal Utilities Authority